Refund & Cancellation Policy
Our policy lasts 30 days. If 30 days have gone by since your purchase/Services, unfortunately we can’t offer you a refund or exchange.
> Questions about refunds and cancellations should be addressed to [email protected]
> For self e-Filing plans, you can cancel your payment or request a refund of an e-Filing credit before the credit has been used for an e-Filing attempt. After an e-Filing attempt, no refund shall be made.
> For Assisted Plans, you can cancel your payment or request a refund before the expert assigned has commenced working on your case.
Refunds (if applicable))
Once your return request is received and inspected, we will send you an email to notify you that we have received your returned request. We will also notify you of the approval or rejection of your refund. If your refund request approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 05 (Five) days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: AG Investment & Financial Solution, D-399, DDA Flats, Bindapur, New Delhi- 110059.
Shipping
To return your product/Services, you should mail your product to: AG Investment & Financial Solution, D-399, DDA Flats, Bindapur, New Delhi- 110059.